At GlamPulse Store, we want to ensure that you're completely satisfied with your purchase. If for any reason you're not, we offer a flexible refund policy.
Eligibility for Refunds
To be eligible for a refund, your item must meet the following conditions:
- Be in its original packaging and condition
- Be returned within 30 days of delivery
- Not have been used or worn
- Not be a final sale or non-returnable item
Refund Process
To initiate a refund, please contact our customer service team at [email protected] with your order number and reason for return. We'll provide a Return Merchandise Authorization (RMA) number, which must be included with your return.
Refund Options
You can choose from the following refund options:
- Full refund to the original payment method
- Exchange for a different item or size
- Store credit towards a future purchase
Shipping and Handling
Please note that shipping and handling costs are non-refundable, unless the item was defective or sent in error.
Refund Timeline
Refunds will be processed within 5-7 business days of receiving the returned item.
Exceptions
Some items may be non-returnable or have special conditions, such as:
- Final sale items
- Personalized or customized products
- Items marked as "non-returnable"
Changes to Refund Policy
We reserve the right to modify our refund policy at any time, so please review it regularly.
Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to contact us [email protected] We're here to help!